The day of reckoning is here as users on Verizon and T-Mobile have received their pre-ordered Samsung Galaxy S8/S8+. But following the day one updates by Verizon and T-Mobile, unfortunately, users have started to face a problem which quite frustrating for them. Many users have encountered an error “DQA Keeps stopping” error message when connected to Wi-Fi. As soon as Samsung, Verizon and T-Mobile realized that Google is flooded with question How to fix DQA Keeps Stopping Error they started interacting with their users on social media and tried to provide the fix for DQA Keeps Stopping error. But unfortunately, no definitive fix has been provided yet.
DQA is a short form for Data Quality Assessment and the popup “DQA Keeps Stopping” comes up when your Galaxy S8/S8+ is connected with Wi-Fi. A few days ago we brought you a possible fix for red tint issue with Galaxy S8 screen. In this post, you will see possible fixes to the DQA Keeps Stopping Error.
How to Fix DQA Keeps Stopping Error on Galaxy S8/S8+
- The most popular fix at this time is to turn off the Wi-Fi of Galaxy S8/S8+. Of course, this is not ideal and you wouldn’t want to do it.
- Secondly, try to reboot your devices three to four times. Hopefully, this fix the DQA Keeps Stopping error.
- Clear Cache partition of Galaxy S8 through recovery. To do so, turn off your device and turn it on by pressing and holding Power, Volume Up and Bixby button. On Android screen, when you see ‘No command’ hold power and press volume up to access recovery. Use Volume keys to navigate within recovery mode. Select ‘Wipe cache partition’ to clear cache partition. Then reboot the phone.
- Disable High-performance mode.
- Force Quit DQA App. To do so, go to Settings >> Apps >> and tap the overflow menu, now tap “Show system apps” and find DQA. Tap it and Force Stop.
Kindly let us know in the comments section which one of the fixes worked for you.
Very easy “DQA keeps stopping error” fix – go to settings-notifications- select Advance from top right – on next tab tap on right top corner (:) and select show system app – select DQA from list of apps – select “on lock screen ” option – select for ” do not show notifications” _– boom , problem solved, thanks to me
Nope, nice try though.
Nope, didn’t work here.
Did not work for me. I have tried everything on this page and nothing has worked… After my Note3 stopped working because of the latest update, and now my 2 day old S8+ has issues… I am really getting fed up with Samsung!!
Same, none of these things work except turning wifi off. Almost $800 and now a have barely usable device bc I don’t have unlimited data. This is horseshit
Didn’t work for me.
This worked for me thanks
Total BS – Samsung drops the ball again – that is why Apple is always on top Thanks for the help BTW – shame I have to go though thiis on a brand new $850 phone this bug the red screen and so many other problems – nightmare – at least it did nnot blow up yet
I hope it will be fixed completely soon. As Galaxy S8/S8+ is a big deal for Samsung.
Not necessarily Samsung. I have AT&T. No error to be seen and I got my phone Thursday and updated Friday afternoon. Looks like it’s more like something to do with Verizon and TMobile instead of Samsung.
Exactly. As only Verizon and T-Mobile users have complained about this weird error. Hopefully they will release a patch soon.
I have AT&T and I still get this error. I’ve tried to fix it with the above fixes but nothing. The only thing that fixes it for me right now is to turn off WiFi
Interesting. You are the only att user I have heard this from.
Att user with same problem
Same here. Nothing has worked and I also am on AT&T. I called AT&T and they went thru all of the above with me and finally said either I can do a factory reset or wait for a new update to fix this.
What you mean?? I work for AT&T and have seen WWAAAYYYY more software updates gone wrong with iOS. Remember last year or the year before when an update caused a master reset? A MASTER RESET! That’s like the worst thing that can happen to a phone. A few months ago an update caused for the battery to die when it drops down to 30%, or how the 6 plus had a defective screen that would just stop working, or when the 5s came out and many people reported a yellow tint screen, antennagate..etc… you get my drift.
Apple got on top because of great marketing. They stay on top because it’s the most user friendly phone to use. Just because you se’ll more doesn’t mean it’s better. That’s like someone saying that the Toyota Camry is the best car because of sales but going against an Audi S6 or something lol
Both my wife and I got new S8’s, both are grey and she ran the software update and is getting the DQA stop message, I did not run the software update yet and have not gotten this annoying message yet.
I had no problems with my S8+ until I did the update.
Tried all the fixes above and non worked! The real FIX: Go to wifi settings, forget your wifi, and reconnect to your wifi again! VOILA FIXED !! Everyone can thank me later.
Didn’t move didn’t work didn’t move
Yeah that worked for me for a few hours. Ended up doing a factory reset cus it was pissing me off.
Yes this did work. VZWSupport is working on it with me but after I did that no problem….so far.
Didn’t work, thanks for nothing
Yes, seems to have stopped the error flooding my phone for now. I’ll keep doing this until the patch comes out.
Tried all the fixes above and non worked! The real FIX: Go to wifi settings, forget your wifi, and reconnect to your wifi again! VOILA FIXED !! Everyone can thank me later.
This Works:
Settings > APPs > Bixby > Force Stop Then do the following:
Force Quit DQA App. To do so, go to Settings >> Apps >> and tap the overflow menu, now tap “Show system apps” and find DQA. Tap it and Force Stop
You might have to reboot if you still see it. Then Force Stop Bixby again.
None of these “fixes” worked for me on my Verizon S8. I’m probably going to have to return this phone and go back to using my Note 5 because this DQA constant message is bullshit. Makes the phone unusable. I don’t have unlimited data so turning off my wifi seems like a way to use up all my 5gb with 20 days left in my plan 🙁
Clearing the cache partition didn’t resolve my DQA issue with my S8. I instead went into the system settings and force quit the DQA app. Took a while to find but so far it has helped.
Tweeted to Verizon and Samsung the issue and Verizon (@VZWSupport) got back to me quickly and had me try several things that did not work. BUT they did respond and seemed to care and know it is a big issue. They said Samsung is working on a fix and to watch their update page for when an update is released.
Here are the steps they had me try:
1)Go to the “DQA” app in app manager, force stop, go in storage and “manage storage” to clear the cache. I could not get into “manage storage” without it crashing DQA. When that failed..
2)Go into safe mode (hold power off button until “safe mode” appears, ~10sec) then push “safe mode” and retry #1. Failed in the same way.
THIS WORKS
***This DQA issue only seems to happen when I was using Wifi. This is the wifi settings that was transferred using the Samsung switch app when moving from my S6 to S8. When I “forgot” my wifi setup and reentered the password I have not had the DQA error so far. Also tested it at a friends house I never connected to and did not have the DQA error.
Did have another issue using my Samsung wireless charger (not fast charging). I got an overheat alarm and the phone was very warm, almost hot, to the touch. Tweeted it to Samsung and Verizon and Samsung is DMing me about it. It only happened once, less than 24 hours after I got the phone. Scared the @#%~ out of me.
One person on the Verizon Wireless forum suggested finishing Bixby setup. I did this (even though I don’t expect to be using Bixby in the foreseeable future), and the problem went away. I suspect it has to do with Bixby’s background use of WiFi. Anyway, problem solved.
Samsung launched a permanent fix of DQA error.
https://androidtutorial.net/2017/04/26/download-dqa-1-1-13-10-apk-fixes-dqa-error-completely/